Appointment Info And Policy

Please read below prior to booking your appointment.

If you have any questions, please email us at contact@first.brazilbrowsbeauty.com

PRE-APPOINTMENT PREPARATION

1 Month Preparation
• No botox in the forehead area
• Discontinue retinol/vitamin a product and active skin care (ex. anti-aging, etc.)

2 Week Preparation
• Avoid facials and facial oils

1 Week Preparation
• Avoid excessive sun exposure
• In case of lip micropigmentation, moisturize the lips 4 times a day and take a medicine to prevent cold sores or herpes for 1 week before and 5 days after Lip Micropigmentation.

24 Hour Preparation
• If you are oily, please exfoliate before your appointment
• Do not exercise the day of your appointment

POST-APPOINMENT AFTERCARE

• Apply a very thin layer of ointment on the brows twice a day using a q-tip starting from the 4th day until all the scabs fall off
• Do not apply make up on the brows until all the scabs fall off
• Do not itch, pick, or pull the scabs – they will fall on its own

For 7 days
• Do not get the brows wet
• No sweating or working out
• No excessive sun exposure
• After 7 days, you can get them wet, but pat dry the brows – do not rub1

HEALTH CLEARANCE

The following are a few issues that will NOT qualify a person for any permanent make up procedure:

  • Anyone under the age of 18

  • Is currently pregnant, breastfeeding, or nursing

  • Has aged skin that is extremely thin or severely wrinkled

  • Has cancer and undergoing chemotherapy

  • Has a present open wound

  • Taking steroid medications

  • Has a bacterial or viral infection

  • Has transmittable; blood conditions like AIDS, HIV, Hepatitis

  • Allergic to anesthetics, makeup, colors, tattoo inks, etc.

  • Suffer from bleeding disorders such as hemophilia and/or healing disorders

  • Suffer from keloid and hypertrophic scarring

  • Active skin diseases such as skin cancer, psoriasis, eczema, and undiagnosed aches or blisters

  • Currently using or have taken Accutane and other steroids within the past year

If you have the following, please consult and obtain a doctor’s note prior to your appointment:

  • Is currently pregnant, breastfeeding, or nursing

  • Have diabetes and/or/ under doctor care

  • Have high blood pressure, heart conditions, glaucoma, or mitral valve disorder

  • Using blood thinning prescriptions

  • Have seborrheic dermatitis

If you have any of the above condition, please consult a doctor and bring a doctor’s clearance note. Failure to do so will result in appointment cancellation forfeiting your deposit and a 100% full service charge.

POLICY

STUDIO

  • There are no guests allowed in the studio.

    • Exception: clients who need a translator and clients who have disabilities (upon approval).

  • Due to the unusual circumstance COVID-19 has put on the world, there are new studio policies in place to keep all of our clients, artist and students safe. 

PAYMENT METHODS

  • Credit/Debit card (+4% processing fee)

  • Cash

  • Zelle

LATE POLICY

  • Appointments will be canceled and no refunds will be given if the client is more than 15 minutes late to their appointment.

  • Anyone who is late 15 minutes will be considered a no-show and will be subject to our cancellation/no-show policy. No exceptions.

CANCELLATIONS/NO-SHOWS

  • Appointments: Cancellations less than 48 hours is subject to a 50% service charge. No-shows and cancellation less than 24 hours are subject to a 100% service charge. Any appointment cancelled within one week of appointment date will not be able to transfer the deposit amount to a later date. Cancellations must be made via email to beautificbrows@gmail.com.

  • Failure to follow the pre-appointment care and notify the artist will result in an automatic appointment cancellation and subject to a service charge.

  • To cancel, please email us & include:

    • Your full name

    • Phone number

    • Your appointment info.

  • Training: Cancellations less than a week will result in a $250 cancellation charge. Cancellations less than a 48 hours will be a 50% charge. No-shows will result in a 100% service charge.

RESCHEDULING

  • To reschedule and transfer your deposit, please email us at beautificbrows@gmail.com 7 days before your appointment. Rescheduling may result in a price change depending on the current pricing for that time period. Rescheduling will result in a new price if there is a new price since the last appointment was made.

  • Deposits can only be transferred once. A second reschedule will require a new deposit.

  • To reschedule please email us & include:

    • Full name

    • Phone number

    • Appointment info (date & time)

    • The new date & time you’d like to transfer to based on our availability here.

  • To reschedule less than 7 days before your appointment, a new deposit will need to be made. You can place a new deposit and book an appointment

DEPOSITS

  • All deposits are non-refundable. No exceptions.

  • Deposits for brow appointments may be transferred once if the notice is made 7 days before your appointment. The deposit amount will not be transferred if the notice is made less than 7 days. No exceptions.

APPOINTMENT CONFIRMATIONS

  • Our studio will reach out to you via text 24-48 hours prior to your appointment to confirm your appointment. No response will be considered a cancellation/no-show.

TOUCH UPS

  • Touch up appointments are for existing clients ONLY. If you have previous work by another artist your first session will be considered a cover up/color correction.

PRICING

  • All prices are subject to change without prior notice.

CREDIT CARD ON FILE POLICY

  • A credit or debit card is required to book an appointment. Card information is stored on file for cancellations and no-show fees.

  • We ask that clients notify us at least 24 hours before their appointment to avoid a no-show cancellation fee.

POLICY AGREEMENT

  • By booking an appointment and/or training, you understand and agree to our studio terms and policy.

  • Studio policies are subject to change at anytime without notice.